Salesforce For Nonprofits, From A Team That's Served
WHO WE SERVE · PUBLIC SECTOR
We help government agencies and public sector teams use Salesforce to serve people better, with less paper and less waiting. We are a certified veteran-owned partner, registered on SAM.gov, built for how government actually buys and works.
See what we help with. Read on →
Salesforce Consulting Partner
4.88 Star AppExchange Rating
Omnistudio Specialists
PUBLIC SECTOR
BrightHelm Partners helps government agencies and public sector teams get more from Salesforce. We work with state, county, and city government, and with the contractors who serve them. We know government work is different. It comes with rules, procurement steps, and a duty to the public that private companies do not have. We are a certified veteran-owned (SDVOSB) and woman-owned (WOSB) Salesforce Consulting Partner, registered on SAM.gov, so we are built to work within how government buys. Our founder served 20 years in the Navy, so serving the public is not new to us.
A Partner Built for Government Procurement
Our Public Sector Edge
Procurement Credentials
✓ SDVOSB · VOSB · WOSB through the SBA
✓ Registered on SAM.gov
✓ Can help meet set-aside goals
✓ Founder — 20 years, U.S. Navy
Government work comes with rules that private work does not. A partner who has been through them is worth a lot.
BrightHelm Partners is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), and Woman-Owned Small Business (WOSB) through the U.S. Small Business Administration. We are registered on SAM.gov, the system agencies use to find and check contractors. If your agency has small-business or veteran-owned set-aside goals, working with us can help you meet them.
We work directly with public sector agencies, and we can support both direct-award and competitive contract engagements. If your agency uses a certain contract vehicle or process, bring it to the first conversation and we will tell you plainly whether and how we can work within it.
An Honest Read
Is Salesforce a Good CRM for Government?
A CRM is one central system that holds every interaction your agency has with the people it serves: applications, cases, permits, benefits, and history, all in one place. When it is built for government, people call it a government CRM.
For many agencies, Salesforce is a strong choice. It has a version built for government called Public Sector Solutions, with tools for licensing, permits, cases, benefits, and grants already built in. It can run on a secure, government-grade cloud. And it grows as your services grow.
Is it right for your agency? That depends on your work, your rules, and your budget. We will give you a straight answer, even if the answer is 'not yet.' To see how the product works in detail, visit our Public Sector Solutions page.
Where to Start
What We Help Government Teams With
Salesforce Public Sector Solutions
The government-built version of Salesforce: licensing, permits, cases, benefits, grants, and constituent portals.
Constituent Portals
Secure websites where the people you serve can apply, check status, and get answers on their own.
Start with a Plan (Discovery)
Get a clear roadmap and budget you can take to leadership or procurement.
Ongoing Support (Expert on Demand)
Certified Salesforce help after launch, without a new hire.
Our Expertise
We Track The Platform, So You Don't Have To
Salesforce updates three times a year, and public sector features move fast. We write plain-English breakdowns of what each update means for agencies, including what's new for Public Sector Services in Summer '26. It is the difference between a partner who learns your platform on your budget and one who already knows it.
PROOF OF EXPERTISE
We Track This Platform, So You Don’t Have To
Salesforce updates its platform three times a year, and public sector features move fast. We publish a plain-English breakdown of what each release actually means for agencies, including what shipped for Public Sector Services in Summer '26.
It's a small thing, but it's the difference between a partner who learns your platform on your budget and one who already knows it.
Why Government Teams Choose Us
Our Standards
Built for government procurement
Veteran-owned (SDVOSB, VOSB), woman-owned (WOSB), and registered on SAM.gov. We can help you meet set-aside goals.
We know the government product
We work in Salesforce Public Sector Solutions, and we track every release so you do not have to.
We leave you self-sufficient
Training and notes come standard, so your team can run the system on its own.
A certified, trusted team
We are a Salesforce Consulting Partner and a certified veteran-owned (SDVOSB, VOSB) and woman-owned (WOSB) business, registered on SAM.gov.
You know the cost up front
Priced by what you get, not by the hour. Clear budgets you can take to leadership.
Salesforce for Government: Common Questions
Common Questions
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For many agencies, yes. Salesforce has a government-built version called Public Sector Solutions, with tools for licensing, permits, cases, benefits, and grants. It can run on a secure, government-grade cloud and grows as your services grow. Whether it is right for your agency depends on your work and your rules, and we will tell you honestly.
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We work directly with public sector agencies. We are registered on SAM.gov and hold SDVOSB and WOSB certifications, which can help agencies meet set-aside goals. We support both direct-award and competitive contract engagements. Bring your process or contract vehicle to the first conversation and we will tell you plainly how we can work within it.
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Yes. BrightHelm is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran-Owned Small Business (VOSB), and a certified Woman-Owned Small Business (WOSB), all through the SBA. Our founder served 20 years in the Navy.
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A government CRM is one central system that holds every interaction your agency has with the people it serves: applications, cases, permits, benefits, and history, all in one place. Salesforce Public Sector Solutions is a government CRM built for this kind of work.
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We work with state, county, and city government, agencies, and the contractors who serve them. If your team delivers public services and is moving off paper, spreadsheets, or an aging system, we can help. If we are not the right fit, we will say so.
Ready to Serve Your Community Better?
A short conversation costs nothing. Tell us about your agency and what is getting in the way. We will give you a straight read on whether Salesforce is the right course, and how we could work within your procurement process.
A Salesforce Partner
Built for The Public Sector
The Differentiator
BrightHelm Partners is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), and Woman-Owned Small Business (WOSB) through the U.S. Small Business Administration, and we're registered on SAM.gov. For agencies with set-aside goals or procurement preferences, those certifications can be the difference between a partner you can easily work with and one you can't.
✓ SDVOSB · VOSB · WOSB through the SBA
✓ Registered on SAM.gov
✓ 4.88 ★ AppExchange Rating